Getting enough network redundancy at all PSAPs in NG9-1-1

I often hear complaints that in many PSAPs, there isn’t any way to get enough redundancy of network connections to get a reliable ESInet. Often these are rural PSAPs, or larger ones where network diversity wasn’t even considered when siting the facility. I’m here to tell you that I think you CAN get a fair […]

Analysis of CenturyLink Dec 2018 outage: Transport Operator/Supplier Diversity is Critical

The FCC has released its report on the December 27, 2018 outage at CenturyLink that affected 9-1-1 service. The problem was a packet storm in a management network that controlled a major part of CL’s optical network. The packets kept multiplying and congesting the system, and since it was in the management network, it was […]